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KajunKouyon
LSU Fan
White Castle, LA
Member since Jun 2012
1777 posts

Deco M series mesh system issues
I have 3 M series deco routers and they randomly disconnected and I have tried everything under the sun and they will not connect to my internet anymore. Anyone else have these issues that can shed some light please


LsuFan_1955
LSU Fan
Slidell, La
Member since Jul 2013
719 posts

re: Deco M series mesh system issues
I have the X-20 mesh units. Two weeks ago we had a power failure and one of the three units started acting up, disconnecting from the network. I contacted Amazon and they replaced the unit. For what it's worth, TP-Link support is slow, and basically useless.


jsk020
Louisiana Tech Fan
Nola
Member since Jan 2013
1513 posts

re: Deco M series mesh system issues
my deco m's have been really good. typically they only mess up when cox loses connection on my modem. which is frequent


KajunKouyon
LSU Fan
White Castle, LA
Member since Jun 2012
1777 posts

re: Deco M series mesh system issues
I couldn’t get them to reconnect to save my life. I got the WiFi back up but it wouldn’t connect to the internet


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LsuFan_1955
LSU Fan
Slidell, La
Member since Jul 2013
719 posts

re: Deco M series mesh system issues
I have an update to my initial post. Amazon replaced the X-20 units, all three of them because they don't sell single X-20s. This set lasted one week and then the satellites started disconnecting and flashing red. The unit acting as the router still worked, but the other two basically quit. TP-Link support was completely useless through this entire issue. Amazon is refunding my purchase.
This post was edited on 4/16 at 3:19 am


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